Delivery and Returns

  Shipments to customers

Packages are generally dispatched within 15 days after receipt of payment and are shipped via UPS, FedEx or Freight ground service with tracking and drop-off with signature. If you prefer delivery by other providers please contact us before choosing a product, additional charges may be applied.

Shipping fees include handling and packing fees as well as postage costs on smaller items. Handling fees are fixed, whereas transport fees vary according to volume and total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

We take special care to protect all objects. Boxes are amply sized and your items are well-protected.

  Returns for service or repairs

An RMA (Return Merchandize Authorization) must be obtained prior to shipping any items back to HiPEQ. Please clearly mark the RMA number on the outside of the packaging. Damage or loss of goods during shipment is the sole responsibility of the customer. Product must be returned in original carton or in packaging of equal or greater quality. Preferred method of shipment is UPS or FedEx. Please see Conditions for Warranty and Return policies.


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WHY EXERCISE WITH A ROPE MACHINE?
Ropeflex machines deliver the benefits of both isokinetic and aerobic exercise. Our rope-pulling machines are based on simple, time-proven principles of rope climbing while reducing the risk of this traditionally dangerous activity to nearly zero. Individuals of any age and athletic ability can benefit from our unique rope technology safely and comfortably.

 

HOW DO ROPEFLEX MACHINES WORK?
Our rope-pulling machines are based on a maintenance-free dynamic magnetic technology. This technology causes the rope-pulling difficulty to increase with the rope-pulling speed. Our patent pending "Inteligent Resistance" technology allows you to customize the workout to match your fitness goals. Initial tension can be as low as 10lbs and go up to 150lbs for performance athletes or those who want to maximize resistance training. Custom configurations with even greater resistance are available.

 

ARE ROPEFLEX MACHINES EASY TO USE?
Our rope pulling machines were designed with usability and flexibility in mind. All machines come with instructions and illustrations of multiple exercises to maximize workout efficiency. Our high quality ropes allow a comfortable grip, limiting friction and slippage during exercise activity.

 

CAN ROPEFLEX MACHINES BE USED FOR REHABILITATION?
Rope pulling on Ropeflex machines has minimal impact and is an excellent form of rehabilitation. Individuals with lower extremity injuries or ambulation difficulties can benefit by increasing upper body strength and increase aerobic activity. Individuals with upper extremity injuries can perform active range of motion and resistance training to strengthen injured muscles while setting tension to their ability and pain tolerance.