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INFORMATION
Warranty and Conditions
We strive to offer the simplest and fastest resolution to all product related concerns. Our warranty service program gives its customers the option to return the product for repair, exchange or refund if the product is determined to be defective.
- All products are warranted to the original purchaser.
- Warranties apply and cover all defects in material and workmanship.
Frame (excluding coating): Lifetime
Rope, Sheaves, Bearings and Labor: One-Year
Upholstery and Stitching: 90-Days - The customer is responsible for the cost of shipment to HiPEQ and we will be responsible for the cost of shipment back to the customer. Ship to:
HiPEQ LLC.
1191 Chess Dr. Suite E
Foster City, CA 94044 USA
- Out-of-Warranty Products are repaired only with the customers prior approval.
- 15 Day 100% Satisfaction Guarantee includes full refund of purchase price, less shipping, handling and restocking fee equaling 15% of price during purchase. Email for more details. If you decide to return a HiPEQ product, simply email us within 15 days to ask for a return authorization number (RMA). Items must be returned in original condition and packaging and postmarked no later than 2 weeks after the date of return authorization.
WHY EXERCISE WITH A ROPE MACHINE?
HiPEQ rope machines deliver the benefits of both isokinetic and aerobic exercise. Our rope- pulling machines are based on simple, time- proven principles of rope climbing while reducing the risk of this traditionally dangerous activity to nearly zero. Individuals of any age and athletic ability can benefit from HiPEQ unique rope technology safely and comfortably.
HOW DOES THE HiPEQ ROPE PULLING MACHINE WORK?
HiPEQ rope- pulling machines are based on a hydro-mechanical dynamic technology. This technology causes the rope- pulling difficulty to increase with the rope- pulling speed. Our patent pending technology allows you to customize the workout to match your fitness goals. Initial tension can be set as low as 5lbs and up to 175lbs (on some models) for performance athletes or those who want to maximize resistance training.
ARE HiPEQ MACHINES EASY TO USE?
Our rope pulling machines were designed with usability and flexibility in mind. All machines come with instructions and illustrations of multiple exercises to maximize workout efficiency. Our high quality ropes allow a comfortable grip, limiting friction and slippage during exercise activity.
CAN HiPEQ MACHINES BE USED FOR REHABILITATION?
Rope pulling on HiPEQ machines has minimal weight bearing impact and is an excellent form of rehabilitation. Individuals with lower extremity injuries or ambulation difficulties can benefit by increasing upper body strength and increase aerobic activity. Individuals with upper extremity injuries can perform active range of motion and resistance training to strengthen injured muscles while setting tension to their ability and pain tolerance.